About Citizens Advice Bureaux – Local Authority Funded Charity

Citizens Advice is a network of 316 independent charities throughout the United Kingdom that give free, confidential information and advice to assist people with money, legal, consumer and other problems.

The Challenge

Citizen Advice Halton wanted to move away from old ISDN lines & an outdated phone system. Cost, reliability, and quality were key factors when choosing a new solution & supplier.

The Solution

We recommended the move to SIP trunking and provided Halton CAB with a hosted SIP solution to take advantage of a range of advance features, benefits including low-cost calls. We worked with them to ensure all aspects of the solution went smoothly and we made sure only the necessary features were added to keep the installation and ongoing costs to a minimum.

“Cyprium were recommended to us by and the transition from old ISDN phones to SIP phones could not have gone any smoother for us. As a small charity, we don’t have a large support team and so reliability and quality are key when we chose our partners and to date Cyprium haven’t let us down”
Hitesh Patel, Chief Office. Citizens Advice Halton

Why Cyprium Communications

Cyprium have over 20 years’ experience in voice technologies working with businesses across the UK to deliver high-quality, reliable voice and phone systems. Coupled with our ability to provide contact centre payment solutions, we enable our customers, dealers & resellers the ultimate unified communications solution.